Shipping and Returns 2017-05-18T15:09:40+00:00

Shipping and Returns

We ship worldwide.

All goods ordered via nataliechapmannc.com are shipped:

  • Within USA: 1-3 days
  • International: 5-10 days

All orders placed before 11am will be dispatched the same day.

International delivery costs may vary depending on location and order size. The cost will be quoted upon your order.

We endeavour to operate a 1-3 day turnaround time on all orders placed via the NATALIECHAPMAN.com.au website, from the day of purchase.

International orders may take longer therefore we will give an estimated time upon making your order.

We value customer service and want you to be happy with your purchase!

Please leave the tags intact when trying your purchases on for the first time so that you can easily return your items if you are unsatisfied!

We offer a 7 day returns policy, from the the day of purchase.

For a quick return process please follow the return policy:
Return the garment or garments into the supplied return satchel. Fill out the returns form from the SHOP website.

Download and print the return form and place in satchel to return the garment.

All accepted returns refunds are applied to the original card or account of purchase. Please note that card refunds may take up to 10 business days for your bank to complete. This can vary greatly between card issuers and unfortunately we are unable to influence this.
We do not offer exchanges at the moment. However, our dispatch and delivery is very quick so you can easily place a second order of the right style, colour and size then just treat the original order as a normal return.